top of page
STFU-2.png

REFUND POLICY

A LEGAL DISCLAIMER

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

REFUND POLICY 

Refund Policy
At Shut the F* Up**, we operate on a no-nonsense, no-refund philosophy—because once the call is made, the service is delivered. However, we’re not monsters, so here’s the deal:
You will get a refund if:

  • The number you provided is invalid and we can't reach the recipient after 3 good-faith attempts.

  • Your request violates our Terms and is rejected before the call is made.

  • We experience a tech failure or are otherwise unable to complete your order.

You will not get a refund if:

  • You change your mind after payment.

  • The recipient doesn’t pick up or blocks the call (we’ll leave a voicemail if possible).

  • You’re unhappy with how the recipient reacted. We deliver messages, not miracles.

  • You violated our Terms and your request was rejected after submission due to offensive or illegal content.

All refunds, when approved, will be processed within 5–7 business days.
Questions? Email us. We’re snarky, not shady.

bottom of page